TERMS & CONDITIONS
Customer Care
We are a small publisher and store within a niche area. We aim to respond to customer queries received via our Contact Us form within 72 hours. We aim to respond to emails within 48 hours of receipt.
We hope that you are pleased with your purchase and the service you have received from Neil Hague Books, and that you'll never have reason to complain - but if there is something you are not happy with, for example;
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Your goods haven't arrived?
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Your order isn't what you expected?
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We hope you will let us know so that we can try to put matters right. We can sort things out quickly, just contact us via any of the methods below:
Privacy & Safety
This online store is strictly monitored in keeping with GPDR and Paypal policies. We only use third-party banking (Paypal) to verify payment and collect postage details for your purchases only. We will only contact you after your purchase was completed successfully; or to inform you of similiar products on offer (via email marketing). If you do not want to be contacted please email us to say so.
Our user’s privacy is of the highest importance. We will never share your details with third-parties and all of our data is kept secure and deleted in line with GDPR compliance.
Wholesale Inquiries
All larger wholesale inquiries can be directed at the contact email addresses below.
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments (use email below to enquire about this option).